Motorhome-Hire.uk.com
Terms and Conditions

• General
  Throughout these terms & conditions 'SYC' refers to  the 'Sagittarius Yacht Charter & Motorhome Hire' company. These Terms and Conditions will form part of a Contract of Hire of a motor vehicle (Rental Agreement) between the hirer and the hire company.
   
• Collecting the motor home 
  A helpful hint: if possible, try not to plan a major journey of your holiday on the same day you collect your vehicle. We need to show you exactly how to get the most out of your motor home, and this will take some time. It is essential that the hirer should be given a thorough introduction to the rental vehicle by our experts before the journey begins. For insurance purposes a hire ‘start’ time is after the hire ‘end’ time – i.e. if a vehicle is collected at 1pm then it must be returned by 12 noon, otherwise and additional full days hire will be charged.
   
• Cleaning
  Your motor home will be supplied in a pristine condition. We request that it is returned with the interior in the same condition as when collected. Cleaning equipment and materials are provided free of charge. If the vehicle is returned in an unacceptable condition an additional valet charge of £75 will be levied.
   
• 
  Replacement Vehicles
  If your chosen motor home is not available, SYC reserves the right to offer you another vehicle in its place. This may be of similar size to the vehicle requested or larger, and will be similarly equipped. In this event, the hirer is not liable for higher rental charges. If a smaller vehicle is offered and accepted, the difference in charges will be refunded. If a larger vehicle is offered, SYC is not liable for additional expenses e.g. higher ferry charges or road tolls.
   
• European & Non European Travel.
  The hirer may travel in any European countries by prior agreement. Travel in countries outside Europe is also only possible after prior agreement with the SYC. Written confirmation from SYC and an additional insurance premium are required before beginning the journey. The hirer may not travel in war or disaster zones. Please note that Turkey is currently not part of Europe.
   
• Collection and Return
  Vehicles are available for weekly hire Saturday to Saturday during high season and any day during low and mid seasons. Short break hire is Friday pm to Monday am or Monday pm to Friday am. Short break hire is not available over bank holiday periods. Hiring's start and finish at the SYC depot unless otherwise agreed. Un-emptied toilets and waste water tanks will incur a £50 penalty each. SYC reserve the right to impose a £75 valet penalty if the vehicle is returned in a condition unsuitable for habitation..
   
• Collection / Return Times

  Collection times:
  3 p.m. to 5 p.m.

  Return times:
  9 a.m. to 11 a.m.

  Collection or return times which fall outside the dates and times given must be agreed with SYC in advance.

  The return of the vehicle is confirmed in writing, signed by the hirer and the SYC.. Collection and return days are charged as per day..
  
  Since the times for collecting and returning motor homes are carefully planned, please return your motor home on time. A penalty of £25- per hour is payable for time between expiry of the rent agreement and the return of your vehicle (maximum penalty is daily rental charge). Should the late return of the vehicle make us liable for extra costs (e.g. compensation of the next hirer), we reserve the right to pass on these costs to you.
  
  Please return your vehicle on time.
   
• Period of Hire
  The times and dates of the contract of hire must be strictly adhered to
  NO REFUND IS GIVEN FOR THE EARLY RETURN OF THE VEHICLE
   
• Drivers.
  No one other than the drivers named in the insurance proposal form may drive the hired vehicle.
   
• Driving Licenses.
  Drivers must be over 25 and under 75 years of age and have held a full driving license for at least 2 years. In certain circumstances the lower age limit can be reduced to 21. (Drivers under 25 and over 70 will incur an additional insurance premium charge. Further details obtainable from SYC.) The license must be unendorsed (except for speeding and parking offences) and must be produced at the time of collecting the vehicle. Visitors from abroad must hold a current international driving permit or license (Foreign license holders will incur an additional insurance premium charge). Any current endorsements (within 3 years) will incur an additional insurance premium charge. 2 Forms of proof of identity (including photo such as a passport) must be produced by all hirers at the start of the hire i.e. utility bills, bank statements or credit card statements.
   
• Insurance.
  Fully Comprehensive insurance for the UK is included within the hire charge, however, damage to glass, windscreens and tyres are excluded from this cover, and are the responsibility of the hirer. The vehicle is insured for the period of the hire contracted ONLY, thus late return of the vehicle would incur a traffic offence under the road traffic act. Hirers are advised to take out additional personal holiday insurance to cover personal loss, illness and holiday cancellation. A £1250 excess deposit is payable by the hirer in cash or bank transfer or credit card (amount charged on card - there will be a 3.4% surcharge if any excess damage charge is made to the card) prior to the commencement of the hire. Providing the vehicle is returned in the condition as it was collected then the excess will be returned within 7 days of the end of the hire, any claim against the insurance will result in the full or partial loss of the excess deposit any charges for non insured loss or damage to the vehicle, its equipment or accessories will be deducted from this deposit or billed at the time of return. The insurance excess may be increased up to £1500 by the vehicle insurance company due to the personal circumstances of the hirer / driver - this decision is outside of the control of SYC. The hirer must advise SYC of any damage to the vehicle at the time of occurrence (other than minor breakages or scratches), and the hirer is required to contact the insurance company and complete any required paperwork such as claim forms or accident reports prior to vacating the Motorhome on return to the SYC base. In certain cases the hirer will be the insurance policy holder and will be responsible for the completion of any insurance claim procedure resulting from their hire. The hirer (insured person) authorizes Christopher Learmonth or other representatives of SYC (vehicle owners) to discuss, negotiate and action any insurance claims or matters directly with the insurance company or insurance providers on their behalf. It is strongly recommended that hirers take out a separate insurance excess insurance policy to cover the excess charges including glass and tyres.
   
• Insurance Excess Insurance.
  Repairs to Motorhomes can be extremely expensive. even for damage that appears to be quite minor, therefore we strongly recommend clients take out a specific insurance policy to cover the insurance excess and any damage to glass & tyres. As part of the conditions of that policy the insurance must be in place prior to collection of the vehicle - sight of the policy document will be required on collection, if the insurance is taken. If damage is sustained to the vehicle during the hire period, the hirer will be responsible for payment of the excess damage costs out of their deposited funds. It is the hirers responsibility to recover this amount from the insurance company from whom the insurance was purchased, and SYC will supply copies of documents required, including VAT invoices and 1 estimate for the repairs free of charge, any unreasonable requests or requirement of a second estimate will incur an additional service charge. Any excess damage that was caused by a third party (i.e. not the hirers fault) will still be treated in the same way and the amount recovered and repaid by the insurance company. Our web site contains links to an independent supplier of appropriate insurance, however it is the responsibility of the hirer to obtain and pay for such insurance either through World Wide Travel Insurances Ltd or through any other supplier of suitable insurance. SYC act as introducers for World Wide Travel Insurances Ltd, only and do not act as agents. Any suggestion of premiums payable are only given as an indication. All quotes for such insurance must be obtained direct from the insurers by the hirer.

• Booking Details.
  Telephone, email and online reservations can be made, but will only be held for 5 days, by which time a completed Booking Form and a deposit of £200 per week of hire should have been received by SYC or our agents. The booking deposit payment is not refundable under any circumstances and shall be deducted from the hire charges. Confirmation of booking will be emailed to you with an invoice in respect of the balance. Full payment is due 4 weeks before the commencement of the hire (or with completed booking form if booked less than 6 weeks before hire). Early booking is advised to avoid disappointment. SYC is not responsible for the release of any reserved dates if these conditions are not met.
   

• Payment
  Full payment is due 4 weeks before commencement of the hire (or with completed booking form if booked less than 6 weeks before hire). Payment can be made by Sterling cheque, bank transfer in 3 currencies, cash, PayPal, debit card or credit card (3.4% surcharge for credit card & PayPal transactions).
   

• Credit Card Payments
  (a) SYC will accept payment by credit and Debit cards approved by SYC
  (b) When payment is paid by credit card, I agree that;
  1. SYC is irrevocably authorized to complete any documentation and to take any other action to recover from my credit card issuer all amounts due by me pursuant to this Agreement, including but not limited to, any amounts due in respect to damage to the Vehicle or to property of a third party and all other additional charges as they are incurred (including all parking and traffic infringement penalties, road toll fines, congestion charges, and associated administration costs);
  2. I will not dispute my liability to SYC for any amount due under this agreement and I shall indemnify and keep indemnified SYC against any loss incurred (including legal costs) by reason of notifying my credit card issuer of such dispute.
  3. SYC may process the credit card voucher; in the event that SYC elects to accept payment of the Security Deposit by holding an open security payment which will be cancelled at the completion of the Rental Period, I agree that SYC is entitled to recover payment from my credit card issuer pursuant to paragraph (1) in respect of any amounts due which were not known at the time of canceling the open security payment.
  c) I acknowledge that all credit and debit card transactions under this agreement are conducted in Pounds Sterling. Due to exchange rate fluctuations, there could be some variance between the amount initially debited against my credit card and the amount refunded within 7 days after the expiration of the rental period. I release SYC from any liability for such variation.
   

• Cancellation Policy
  Cancellation of any booking will incur the following charges:

  Period before hire      Amount of hire fee payable
  42 Days or less              100%
  43 days +                     Deposit only

  All cancellations must be made in writing. Any pre-paid insurance excess will be returned providing there are no outstanding monies due from hire fees or booking deposit.
  We strongly recommend that you take out a suitable personal all risk holiday insurance cover including cancellation as any fees due for hires cancelled after the 42 day deadline will be payable and collected.
   

• Security Deposit
  A security deposit of £200 will be required prior to removal of the vehicle from our depot to cover miscellaneous costs or losses incurred such as motoring fines & fees, refueling, cleaning, missing equipment etc. This can be paid by cheque (we will not cash it unless necessary), cash or by authorized credit card (3.4% additional charge on any amount deducted) Your deposit will be returned / cancelled after a 6 week post hire period has elapsed less any costs advised to you.
   
• Breakdown cover
  The vehicle has full UK breakdown cover. If using the vehicle abroad an additional cover will be required at additional cost which will depend on length of hire and countries to be visited. A quote will be supplied on request, or sight of the hirers’ own documentation specified to the Motorhome will be required before removal of the vehicle from the depot.
   
• Breakdowns.
  In the unlikely event of a breakdown, SYC request that the hirer seeks the help of the appropriate breakdown company quoting the registration number of the vehicle. Hirers are authorized to request repairs up to the value of £50. Repairs costing in excess of £50 must first be authorized by SYC PRIOR to the work being undertaken..
   

• The hirer agrees that he or she:
  a) shall not carry more passengers than the sleeping capacity of the vehicle or allow the vehicle to be overloaded

  b) Shall not use the vehicle for carrying passengers or goods for hire or reward

  c) Will be responsible to SYC for the cost of making good any loss or damage to the vehicle, its equipment or accessories caused by improper use.

  d) Understands that he/she is fully responsible for any traffic offences and fines and parking fines which may be incurred during the hire period. Non payment of fines will incur a £50 handling surcharge..

  e) Shall not, without prior written consent from SYC, remove the vehicle out of the UK mainland.

  f) Understands that no claim by the hirer for loss or damage to personal belongings or effects of the hirer or any person or persons will be considered.

  g) Understands that any damage to the interior of the vehicle (including cigarette burns) living or cooking equipment will be charged to the hirer in all cases.
   

• SYC reserves the right to cancel hire if, at the commencement of hire. the drivers license’s are invalid or not according to any of the conditions set out in these terms & conditions. In these circumstances the total hire charge will be forfeited. Hirers are strongly advised to insure against unavoidable cancellation.
   
• Suitable Persons
  SYC have the right to refuse to hand over a Motorhome to any person who, in the reasonable opinion of SYC is not suitable to take charge of the vehicle.. In such cases, all hire charges paid will be refunded in full with the exception of the initial deposit by which SYC do not have any further liability.
   
• Availability
  While every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond our control, the reserved vehicle is not available, the company reserves the right to offer a suitable alternative or a reduction in the hire fee for late availability. If this is not acceptable, the liability of SYC will be limited to the return of any monies paid by the hirer.
   
• Liabilities.
  The hirer is responsible for all costs and expenses incurred as a result of offences against the road traffic act and is also liable for any uninsurable damages including tyres, windscreen, and any internal damages or breakages. The hirer will indemnify SYC from any liability.
   
• Vehicle Security.
  It is the hirers responsibility to ensure that the vehicle is securely locked at all times whilst the vehicle is left unattended. All valuable items should be concealed from outside view and the TV/DVD should be stowed, covered or the blinds drawn. Failure in ensuring this could result in any insurance claim for break in or theft being void, meaning you will be personally responsible for any damage or loss caused to the vehicle during a break-in.
   

• Pets.
  All hirers must be aware that the motor homes offered for hire may have had pets in at some time.
  All pets other than guide dogs have to be approved by SYC at the time of booking. If approved, all damage howsoever caused by the animals will be the responsibility hirer and charged in full. If approved, an additional fee of £20 will be charged for each pet.
   

• Parking.
  The hirer may park free of charge and at his/her own risk one car for the period of the hire. All vehicles however are left entirely at your risk and SYC accept no responsibility for any loss or damage which arises.
   

• Fuel
  Our vehicles run on Diesel. The vehicle will be supplied with a full tank of fuel. It must be returned to us with a full tank of fuel, otherwise a charge of £20.00 over the fuel cost will be made for refueling the vehicle and deducted from your security deposit along with the cost of fuel. If petrol is put into the fuel tank in error, the vehicle SHOULD NOT BE STARTED. The cost of removal of the fuel will be charged to the client as will the refueling with correct fuel. No refunds will be given for the cost of the removed fuel. Should the vehicle be started under such circumstances, the hirer will be responsible for the costs of any mechanical damage incurred.
   

• Gas
  Your vehicle comes with 2 Propane gas cylinders, one full and one partially used. Unlike other hire companies we do not charge you for gas, we just request that if you empty a cylinder, that you replace it at your cost, and the vehicle is returned with at least one cylinder full.
   

• European use
  The minimum hire period for continental travel is 1 week.
   

• Smoking
  Our vehicles are considered as public domain under the new smoking legislation in force from 1st July 2007, therefore it is illegal to smoke anywhere in the motor home and is not allowed at any time. Any detected contravention of this rule will incur a loss of the full security deposit, and could possibly result in a fine from outside sources.
   

• SYC reserve the right to vary the rates and conditions of hire at any time and to decline hire to any person at any time without reason, this includes the right to change or substitute vehicles when necessary.

• Law and Jurisdiction
  These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts

   

All trademarks and trade names are acknowledged as belonging to their respective owners. All copyrights of photograph’s and material owned by the Swift Group Limited used in this web site are acknowledged. All rights reserved.
Every attempt has been made to ensure the accuracy of the information on this website, however it should not be relied upon and does not constitute the terms of a contract.
E & EO November2011 © Sagittarius Yacht Charter Company

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